Customer Reviews
Quick, thorough and reliable! My service advisor Brandon Wilson, was very helpful. He was honest with his recommendations and didn’t sugar coat anything. When it comes to vehicle service, thats exactly what someone needs. I can’t recommend him enough! They were able to turn around a repair in a day. Although parts are delayed right now, if they have them in stock, they will work with your schedule! I’ll continue to bring my Ford to this location.
Reviewed by Noah Andrews on 08/2023, courtesy of Google
Incredible nice transaction. 23 minutes and we drove off with our fabulous blue Blue Oval Maverick. And at MSRP with added extra in house lifetime engine and transmission warranties.
This is a stellar seller of FORDs.
We will be back Jamison Johnson.
Reviewed by Patrick Whiddon on 04/2024, courtesy of Google
Best sales and finance people around. Very helpful. Not pushy like other dealerships. Kind and thoughtful. Best sales rep is Ray Brooks. And for finance and other needs Brandon and Shannon were just as awesome. The service department is also amazing. Chris Miligan and Chancey are the best! Love Athens Ford.
Reviewed by Kimberly Pope on 02/2024, courtesy of Google
So happy with my beautiful 2024 F250! Jeff & Jamison were wonderful to work with and I highly recommend them to anyone who wants to learn about the different vehicles and their features with no pressure!
Reviewed by Jennifer Smith on 01/2024, courtesy of Google
Not a good customer service experience. I scheduled an appointment online for an oil change at 11:15 am. I arrived 10 minutes early, told the service person that I would wait thinking that it may take an hour at the most. It took almost 2 hours. The customer service person never updated me nor attempted to apologize for the long wait. Nor was I asked if I wanted to apply my Ford Pass Points balance to the invoice. As I said, not a good Athen’s Ford experience.
Reviewed by Steve West on 04/2024, courtesy of Google
My son‘s car had a bad transmission and Athens Ford told us that it was covered under some kind of an extended Ford warranty. Needless to say we were grateful. I have never seen a service department so absolutely committed to keeping their word. The work was great and on time. Billy Dale, the service manager, is great to work with very personable and professional. In other words, he was awesome! He is dedicated to do the best job for every customer. They always call to keep you in the loop on the progress of the work being done. You won’t find a better place to have your car fixed.
Reviewed by Linda Elliott on 03/2024, courtesy of Google
Our associate was Bill Dale Hummel and he did an amazing job in helping us with our vehicle service. He took care of all the communication with my warranty company and kept me updated every step of the way. He was very honest and did his best to make sure my vehicle would be ready as soon as possible. I also appreciate him always answering my calls or calling me back immediately. Great Service!
Reviewed by Imelda lopez on 03/2024, courtesy of Google
They did The Impossible got us into a new car not just a new car but the car that we wanted
Reviewed by Dallas H. on 05/2016, courtesy of Google
We recently purchased a 2016 Ford Explorer from Tesh at Athens Ford and were extremely happy with our experience. He was extremely knowledgeable and worked with us to get us the best financing option possible. We will definitely be back for future car purchases and specifically with Tesh. It was one of the best car buying experiences we have had.
Reviewed by Daniel F. on 10/2015, courtesy of Google
I recently stopped by Athens Ford to check on the new Ford GT supercar. Sean Haggerty, sales manager, advised me that the cars were to be sold through an online application. I advised him I did not have the skills or the tools to fill out such an application. He said I have just the person to help you and that was Jamison Johnson, Internet Sales Pro. The process was very complex and required a 60sec video at the end of our 2hr application completion. I have purchased many high end cars through my 40yrs of buying and this was probably the finest service that I have ever received. I highly recommend everyone to visit Athens Ford when shopping for a vehicle and ask for Jamison.
Reviewed by Denis C. on 05/2016, courtesy of Google
Athens Ford is absolutely exceptional. I honestly can’t say enough great things about the dealership and the employees! Every single person there made me feel totally welcome and comfortable with the entire purchasing experience, especially the people who helped me–the salesperson (Aaron Brasher), the sales manager (Sean Haggerty), and the finance manager (Shannon Strickland). I would never go anywhere else to buy another car in the future, and I absolutely love my new car!
Reviewed by Laura H. on 05/2016, courtesy of Google
My wife and I very much enjoyed the car shopping experience at Athens Ford. Mark Ficken, the owner, took great care of us, and personally walked us through the entire process. His team was extremely supportive and nice. Mark helped us with the selection decision by providing some very useful insights and suggestions. This was definitely the best car buying experience for us — fun, efficient, and fair. Most importantly, we knew that we were getting the best deal. We plan to go back to Mark and his team for our future car related needs.
Reviewed by Dave C. on 05/2016, courtesy of Google
