Customer Reviews
Great service great people
Reviewed by Debra Ford on 04/2024, courtesy of Google
Great service I highly recommend these guys
Reviewed by Michael Fisher on 04/2024, courtesy of Google
I very rarely write reviews…however I wanted to express how great the service I received when taking my vehicle to get checked. I had it at another shop to get serviced and afterwards was advised to get the transmission looked at as they didn’t offer that particular service. I stopped by ATC on my way home from that shop. Terry was the advisor that worked with me, and he was extremely patient and answered all of my questions. Even though their customer service is EXCELLENT; one offering they provide was the thing that sealed it for me as them being the first ones I will call for any extensive work on my vehicle…and that was their inspection service. I never taken my car to a shop/mechanic that provided pictures of surface level issues or concerns that go with their inspection report until I dealt with ATC. As a customer, to see pictures of the issues they visibly see during the inspection, that could be or has been suggested as an issue, gave me assurances of the issues they reported on. If it wasn’t for this, I wouldn’t have known that the other shop I had the car to prior, placed two different manufacturers rear axles on my car or possible future oil leak where you could see a seeping of fluid. It gave me a sense of comfort and most importantly PROOF of a possible issue. We go to shops/mechanics, and they give us the diagnostic report, but you can only go by with what they tell you without any evidence stating otherwise. Then, you have to trust that they aren’t trying to over sensationalize issues in order to get more money, especially f you’re not very knowledgeable mechanically. Not saying they provide pictures for everything, but for my issue, the pictures they provided gave me a sense and comfort that I can TRUST them because I can see it for myself!
Reviewed by Eddie Williams IV on 04/2024, courtesy of Google
We had a great experience with ATC in Augusta. I noticed on Sunday that the a/c in our van wasn’t working. I called ATC on Monday. They scheduled a diagnostic for Tuesday morning, and our van was fixed by Tuesday afternoon.
Our service advisor (Meredith) communicated clearly and guided us through the process. Our technician (Tim) carried out a thorough inspection on the vehicle and fixed the a/c problem quickly and competently.
We recommend ATC heartily.
Reviewed by Nate Davidson on 04/2024, courtesy of Google
Most of the times I’ve gone to get my oil change I agonize over having to take my car in because I fully expect to be dealing with a creepy man covered in car grease telling me things that sound like another language about my car. This place is totally not that way.
A clean, knowledgable, professional woman greeted me and explained everything to me and I got to wait in a cushy room with free snacks and not once did I feel uncomfortable or like a sleazy guy was checking me out or trying to rip me off.
Reviewed by Jenny Braziel on 07/2016, courtesy of Google
I can trust what they recommend is for the health of my car and for my safety. Great value for the money and their quality is exceptional
Reviewed by Sean on 02/2016, courtesy of Google
OMG, this place is the best!!! I had a problem with my brakes and originally scheduled an appointment on Saturday with another shop to have them inspected.
With it still being early in the week, this could not wait until the weekend. I stopped at the Gordon Highway location, and they were fully booked. I spoke with Jennifer, and she called the Grovetown location. They were able to get me in the same day!
Jennifer, Cody, and Mary were very nice, welcoming, and hospitable. I will most definitely return to ATC in the future. Thank you all so much!
Reviewed by Devon Green on 03/2016, courtesy of Google
If there were a 6 star option, I would have given them that.
Not only is the customer service some of the very best that I’ve ever experienced in the CRSA, and their prices phenomenal,
Their integrity is impeccable which is something very rare.
Reviewed by Dan Lapp on 03/2016, courtesy of Google
These guys are honest, reliable,. and dependable. They are the only shop I have trusted with major repairs to my vehicle. They explain exactly what it is you do and don’t need and there prices are fair.
Reviewed by Johnny Cogburn on 08/2016, courtesy of Google