Customer Reviews
Angela did a great job with assisting me in choosing the perfect sofa for my new place. She was very patient, attentive, and strived to make sure I got the best deal possible. Thank you!
Reviewed by Liz Asmerom on 02/2024, courtesy of Google
As soon as I entered the Ashley store I was greeted by Stillman. He offered kind assistance in helping me find the sofa for my living room. His friendly demeanor and expertise made the experience enjoyable. I’m looking forward to seeing the sofa in my living room.
Reviewed by Somayeh Dejbord on 03/2024, courtesy of Google
Stillman was the best! He helped me find the perfect couch and helped me make sure it would fit in my space! Thanks Stillman!
Reviewed by Ella Bennett on 03/2024, courtesy of Google
Was very pleasantly surprised at the prices! Much more affordable than Rooms to Go. Loved loved working with Angela! She was so patient and kind. She checked behind me also made sure that I was getting the right products and at the right prices.
Reviewed by Caroline Xavier on 03/2024, courtesy of Google
I recently purchased furniture with the help of Jay R, and I couldn’t be happier with the experience. His expertise and friendly demeanor made the process enjoyable. It felt like I was shopping with a friend! He guided me through options, ensuring I found exactly what I needed. Exceptional customer service, and I highly recommend him for a seamless and pleasant shopping experience. Five stars!
Reviewed by Raymond Freeman on 03/2024, courtesy of Google
Just moved and was in need of a new couch and mattress. I worked with Stillman and he helped me find a reasonably ideal mattress and couch. He was very knowledgeable and helpful. If in need of new furniture @ Ashely , I would definitely recommend.
Reviewed by Mariah Caldwell on 02/2024, courtesy of Google
Had a great experience shopping with Marz today. He answered all my questions regarding the bed and mattress, from guarantees to delivery.
Reviewed by Jennifer Larkin on 02/2024, courtesy of Google
Great customer experience and we found exactly what we needed
Reviewed by Hakeem Bray on 02/2024, courtesy of Google
Chrissy and Thomas are exceptional representatives of the Ashley brand. They understood that Im working within a budget and accommodated my requests.
Reviewed by Angeli James (Nachaarah) on 02/2024, courtesy of Google
Jay R was amazing, super helpful, got the whole order done in less than half an hour. Highly recommend.
Reviewed by Kristie Lee on 02/2024, courtesy of Google
Amazing experience here! I walked in with a few ideas of what I wanted and Chrissy immediately knew exactly what I would like and was looking for, AND how to fit my budget! She never pushed me to buy something if I was unsure of it, which I really appreciated. But if I had any questions or needed something to match a specific piece of furniture, she always knew exactly what the space needed! Chrissy knows every piece of furniture in the store and is able to quickly guide you to exactly what you need. Thanks Chrissy!
Reviewed by Taylor Tewell on 02/2024, courtesy of Google
This store has an amazing selection of furniture styles and price points. Sales team is friendly, efficient and personable. Craig helped me find a furniture style to match my needs and I felt comfortable with the purchase process…1st time buyer at Ashley Furniture store
Reviewed by Jolen Tabor on 03/2023, courtesy of Google
Eric at the Ashley HomeStore in Lindbergh was amazing to work with! We came in interested in a patio set, he promptly walked us back to the area, gave us space to discuss on our own, and come to a decision. After letting him know about a deal offered through our personal credit card, he was able to match the deal in-store. We had a wonderful experience and this will definitely make us think twice about ordering again in person vs. online. Thank you, Eric!!
Reviewed by Daisy Eady on 04/2023, courtesy of Google
Craig was great! He greeted me right when I walked in and asked me questions to find what I was looking for and listened. He didn’t just go straight to the most expensive item but found something that fit what I was looking for. He also arranged for it to be delivered right to my door which is great since I have a car and live on the second floor. The furniture was beautiful and I look forward to it coming and the price was a great value. Craig gave me his card so next time I need something for my bedroom or living room, I will be giving him a cal
Reviewed by Keely Anders on 04/2023, courtesy of Google
Stillman Williams made my experience wonderful at Ashley furniture even though he is a UNC fan, I still enjoyed his customer service. It felt like I was purchasing my couch with my friend that just so happened to work there.
Reviewed by Trent Ladson on 04/2023, courtesy of Google
Malik took his time with me and was a TREMENDOUS help! He was extremely knowledgeable about the products, services, and financing options. He explained everything in a way that was easily understandable. He didn’t force any purchases and treated me more like family than a customer. I absolutely enjoyed the experience and I know for sure he would do the same for you!
Reviewed by Cordell Hinton Brown on 04/2023, courtesy of Google
My experience was awesome. My salesman, Stillman, was attentive and energetic. He appeared to care about me as a customer and make the experience easy. I had visited other furniture stores before coming to this location and did not feel the same energy. I will be back!
Reviewed by Monica Poole on 04/2023, courtesy of Google
I’ve shopped here before and have been very pleased with the furniture and service. Today I bought a bed and the sales associate Ron saved me a lot of $. He looked the bed I bought up online abs saved me almost half priced. I was beyond impressed and satisfied that was great customer service.
Reviewed by Neil Maxwell on 07/2022, courtesy of Google
Kerri was Very knowledgeable, attentive, and helpful. She made sure that everything from start to finish, was on point. I truly, appreciate her service.. I give her 5Stars. Thanks very much, u ROCK
Reviewed by Keyyonna Jones on 05/2022, courtesy of Google
Tim was an amazing professional sales person, and Mgmt Angie is very good at her position.
I had an amazing shopping experience today
Reviewed by Jenny Bruce on 08/2022, courtesy of Google
My husband and I recently went to look at headboards for our new apartment and honestly with previous experience walked in a little discouraged because we’ve never shopped at a large furniture store before. With that being said we were afraid of the total cost. We originally thought we could only afford a mattress from a cheap warehouse and a metal frame/platform. To our surprise we walk in and receive AMAZING HELP/CUSTOMER SERVICE from Derrick! From the start he got all the answers he needed and showed us our options and got to work! Still hesitant about the prices we saw he told us he got us and HE SURE DID! We spent not a penny over budget was able to receive an amazing headboard with light fixtures even a mattress and box springs KING SIZE! DELIVERY AND ASSEMBLE! We can’t thank him enough and we’re very happy with our outcome. If you happen to go to Ashley’s make sure to ask for Derrick!
Reviewed by Shannon R on 04/2022, courtesy of Google
Placed my order by phone. An excellent salesman, Tim Carter, took my order for the desired love seat. He was professional and efficient. This was a quick and easy purchase. We’ll definitely use Ashley as our first choice for future furniture purchases.
Reviewed by Sharon Brown on 08/2022, courtesy of Google
Sasha and Ashley were amazing! Extremely helpful and professional. Made this shopping experience easy and I got everything I was looking for and more. Ashley threw in a wine opener just because she is great
Reviewed by Regina sutton on 11/2018, courtesy of Google
My sales rep what Ms. Ashley, and she was awesome. She actually went over and above with accommodating me in all. I’ll definitely be returning soon to find my Bedroom set
Reviewed by Sherry Ramsey on 02/2019, courtesy of Google
Exceptional help from Amy S. and her manager Colton. My daughter is starting out as a young professional and Amy helped us find nice sale options. Amy S. and Colton then when out of their way after the sale to help coordinate a follow-up purchase. The guys in the warehouse also were very helpful in coordinating the pick-ups. Just great service from the whole team. Thanks!!! Ask for Amy!
Reviewed by Dave Nova on 04/2019, courtesy of Google
