Customer Reviews
Positive: Professionalism, Punctuality, Responsiveness
Reviewed by Michelle Bass on 02/2024, courtesy of Google
We enjoy the timeliness and effectiveness of Arrow. Our provider, Terrill Hare, is extremely knowledgeable, professional, and always available to meet our needs. I would recommend Arrow to anyone.
Reviewed by Alison Sample on 01/2024, courtesy of Google
Easy to schedule, always on time and easy pay online billing. Service providers have always been prompt, knowledgeable and really personable. Jake has been an incredible help and deserves a special shout out and raise for being an A+ technician. Keeps my home and family safe.
Reviewed by Brad Mroz on 01/2024, courtesy of Google
Services: Hornet & wasp extermination, Termite inspection, General pest inspection, Mosquito extermination, Bee extermination, Ant extermination
Positive: Value
They are always Polite efficient service professionals. Get the job done and will come back if need be. Highly recommend.
Reviewed by Kathleen Kimsey on 01/2024, courtesy of Google
Arrow Exterminators sends professionals who have been vetted into your home. You can feel safe when they come to treat your private space, and so can your family and pets. That goes farther, in my opinion, than just meeting pest control needs.
Reviewed by Leah Hughes on 01/2024, courtesy of Google
From my initial phone conversation with Arrow to the post visit follow up we have been so pleased with our decision to select Arrow as our pest control company. The receptionist who took my call was courteous and professional. The technicians who came to my home were punctual and efficient. Curtis is so knowledgeable about his profession and gave us confidence. He was also so friendly and extremely polite, two characteristics uncommon in today’s world. It was a very pleasant surprise to have termite and wild life experts accompany Curtis on our initial inspection so that we could have their expert opinions on our home and the services available to us. Even the follow up communications have been polite but not intrusive. I highly recommend Arrow, only sorry I did not contact them earlier.
Reviewed by Ronda Swords on 02/2023, courtesy of Google
They are always rapidly responsive when I report an issue and they send timely reminders for routine service. All of the technicians I’ve worked with have been extremely knowledgeable, helpful and professional.
Reviewed by Alison Hall on 01/2023, courtesy of Google
Excellent customer service from the beginning of my phone call. Scheduling was simple and easy. Gerald, my exterminator was timely, professional, and willing to answer any questions. Thank you for servicing my home.
Reviewed by Shekila Stansberry on 02/2023, courtesy of Google
Keith was super helpful in directly locating and addressing the issue. Ants were coming through my bathroom drainage and I’ve had ongoing issues with resolving this with another contractor who was simply spraying around the area. He was able to pin point the source of the infestation and provide solution on how to resolve it. I received more professional insight in our first session than I had previously received dealing with another service provider. Keith made readily apparent a higher lever of training and skill set fit to actually remedy a fairly straight forward issue. Also my dog was a huge fan as well.
Reviewed by Jae Pearl on 01/2023, courtesy of Google
All of our Arrow technicians provide personal service and take a few minutes to get to know their customers. I have purchased pest control, mosquito control, wildlife control, and crawlspace rehab services from Arrow. Each experience confirms my decision to do business with Arrow.
Reviewed by Larry Compton on 01/2023, courtesy of Google
Technicians are personable, knowledgeable and respectful. We have few problems but always get a great response if/when needed.
Reviewed by Wendy Bennett on 02/2019, courtesy of Google
I have used Arrows services for about 5 years!!! Jared and the entire staff are awesome . Thank you !
Reviewed by NicoleA Bell Jones on 01/2019, courtesy of Google
I’ve appreciated the consistency of having Terrence / same person – for each visit and being able to schedule via email or online…. vs having to make a phone call. so much easier to do it electronically. thanks
Reviewed by Mary Ford on 04/2019, courtesy of Google
We’ve been using Arrow for all our pest control needs for over 15 years now. Sentricon, pest control, mosquito treatment, even the exclusion contracts to keep critters out of attics and roof. We’ve always been very happy. They are reliable and have expertise in everything. Would highly recommend. It’s also nice having everything under one company.
Reviewed by Paola Jacobs on 06/2018, courtesy of Google
First of all, we adore Ken. He accommodates our very difficult schedule, works around our hard to handle pup and always does a thorough job. Ken listens to all of our concerns and provides solutions. He is incredibly knowledgeable and takes great care of us. We tell everyone about Arrow.
Reviewed by H.C. on 04/2019, courtesy of Listen 360
My service person, Frank, is excellent! He’s always friendly and very knowledgeable about what needs to be done to keep pests away. I also like how easy it is to schedule appointments. So, please don’t ever take Frank away:-))
Reviewed by V.R. on 05/2019, courtesy of Listen 360
