Amazon Cleaning

404-246-6550
Our Website
| Servicing the following counties: Fulton, Cobb & Dekalb, GA

Atlanta Maid Service Keys to Success

Over our past years of experience, we’ve learned what makes things go smoothly and stress free. We would like to request your participation to help our Atlanta Maid Service run as smoothly as possible.

Guaranteed Access Request
We would request that a key be hidden, placed in combination lock or a garage door code provided for our maid service to operate.

Non Specific Arrival Times
Traffic, rain, changing schedules, assignments that take longer or shorter than expected are all reasons why are unable to commit to specific start times. Not holding us to specific times goes a long way in alleviating stress for you and our house cleaning crews. We are able to control our first arrival of the day at 8AM but do reserve those times on a weekly, bi-weekly and every four weekly visit priority in that order. The second visit of the day is approximately 10AM to 330PM arrival. Estimated arrival times will not be provided so we can focus on quality. Every four week visits take longer so we require Monday thru Wednesday scheduling for those days and may request changing days in order to make certain we have plenty of time.

Please call or email the home office with any/all concerns
The residential maid service in Atlanta industry requires customization for each customer. For that reason, we ask that you call in any concerns to the home office so that the management can get to know your concerns/expectations. We ask that you contact us immediately so we can catch the problem as early as possible. Our priority is to resolve any concerns first, no exceptions so your crew will return the very next day if requested. We also would request that a professional distance be kept with the staff. Direct communication regarding scheduling or house cleaning requests can be best executed by notifying the home office.

We will guarantee exceptional service
We do not claim to be perfect. We will listen and rectify any disappointments quickly. We will come out the next day if you feel strongly about an item. Also, we do unannounced quality checks on the house cleaning staff to ensure dedicated, long term service.

Scheduling
We have reserved times for you along with other customers. If you must change your schedule, we ask a minimum of 48 hours notice so that we can plan ahead. Also, if you are on a weekly or bi-weekly schedule, we ask that if you skip, that we come back and see you at your next regularly scheduled house cleaning visit. We have maximized the logistics for the house cleaners to be in certain areas of the city on certain days. Having to change puts burden on them and can jeopardize our ability to provide the kind of service we would like to due to being stretched too thin.

Periodic Visitation Scheduling Availability
Monthly(every 28 days) and every three week visitations are available Monday – Wednesday. Weekly and every other week visitations are available Monday – Friday depending upon schedule openings. The reason for this is monthly and tri-weekly visits take longer to perform, we want to protect our customer service by never over booking during our highest volume days of Thursday and Friday. We also reserve the right to charge the frequency of service fee appropriate for the time frame between visits to back you back on schedule since it always takes longer to clean a property the longer it is in between visits.

Customer Reviews

Best cleaning service I’ve ever worked with. Showed up early, worked HARD, the entire time. My house is the cleaniest it’s been in years.
AND, a third person came to review their work half way through. They were kind, efficient and professional :)

Reviewed by aleron kong on 02/2024, courtesy of Google

Very pleased! They were on time (early), very punctual, moved with a purpose, and did a great job!

Reviewed by Brittany Trotter on 02/2024, courtesy of Google

We had a deep clean yesterday and they did a phenomenal job. Very excited for the recurring cleanings.

Reviewed by craig greszler on 02/2024, courtesy of Google

Very impressed with the whole experience. It was so easy to call and schedule. The cleaning team was so kind and on time. They did an amazing deep clean of my home. I can’t wait until they come back and start my reoccurring services in 2 weeks.

Reviewed by Ramsey Phillips on 02/2024, courtesy of Google

When the cleaners I’d originally intended to use weren’t able to come as planned, I reached out to Amazon Cleaning. They were responsive, able to come on short notice, cheaper than the service I’d used previously and provided a quality of cleaning — I definitely intend to use them again in the future.

Reviewed by Michael Neville on 01/2023, courtesy of Google

Amazon Cleaning is fantastic. They respond immediately to inquiries when I call, their cleaners do an excellent job, and they are very professional. I highly recommend Amazon Cleaning!

Reviewed by Richard Tulis on 01/2023, courtesy of Google

I have used Amazon cleaning for deep cleans for the past several years and regular bi-monthly cleaning for the past year. All of their employees are professional, thorough, prompt and courteous. I highly recommend them for all cleaning needs in your home.

Reviewed by Lauren Delap on 01/2023, courtesy of Google

First used this company for a move-in deep cleaning…quickly realized I didn’t want to lose their excellent service! Been using them for a year for regular monthly cleanings. Very courteous team, have always been able to accommodate special requests. Would highly recommend!

Reviewed by Lindsay Hinnant on 03/2019, courtesy of Google

It’s rare that a company truly deserves 5 starts- but this company does for several reasons.
They have amazing integrity- every issue we have ever had they have been prompt and fair when taking care of.
Our cleaning crew is truly the best. Having three kids, the struggle is real keeping the chaos and mess away. Having our crew come biweekly truly makes our home feel clean and gives me piece of mind when the kids constantly play the two second rule with food.
Lastly they truly care about quality. They are not a cheap company and it does reflect in their prices. However, our moldings are always dusted, fans cleaned, chandeliers wiped- things you just don’t have with an average crew. I truly don’t know what I would do without them!

Reviewed by Chelle Huff on 02/2019, courtesy of Google

We have been so impressed with Amazon Cleaning. The team that comes to our house twice a month does a consistent and stellar job of cleaning and tidying. The fresh smell we return to after work when they’ve been there makes us feel a renewed sense of joy about being in our own home each time. The staff are trustworthy, lovely, and hard working. We would highly recommend them to neighbors and friends.

Reviewed by Katie Owen on 03/2019, courtesy of Google

I switched to Amazon based on a referral from a friend bc I was so frustrated with the lack of professionalism (even with good work) demonstrated by the previous company I used. I have repeatedly (after 6 months or so of use) found Amazon to be consistent, timely, thorough, understanding, flexible, and professional. I have since referred a friend who is equally satisfied. What I am particularly pleased with is the company’s customer service. They are very responsive and they always present with an understanding attitude. I hope they keep up this high standard!

Reviewed by Christina Grange on 04/2019, courtesy of Google

Amazon Cleaning did a very nice job on my apartment. In the online form when requesting a visit, I did not select to pay extra for them to clean my oven (because it was such a mess that I would have felt bad to have anyone do it), but the cleaning team did it anyway and it looks great. I would very much hire them again.

Reviewed by Satisfied Customer on 08/2018, courtesy of Angie's List