Customer Reviews
Andy the Tech was very professional and showed me about my alarm key pad of functions I didn’t know about. Explained to me about the service contract on the techs coming out if I had the service contract. I took out the monthly plan and the services for today were waived. Thanks Michelle
Reviewed by Michelle Hooper on 02/2024, courtesy of Google
Everthing completed with no inconvenience to me. Very professional! Have had this service for several years very happy!
Reviewed by Simeon Butler on 02/2024, courtesy of Google
Excellant customer service. Tech called was on time and quick and friendly. Thsnks!
Reviewed by marvin levine on 02/2024, courtesy of Google
Excellent support. I called and reported a problem and within 24 hours, they sent representative to fix the problem on the time schedule. Keep it up.
Reviewed by Robert Baugher on 02/2024, courtesy of Google
Over the course of our career, Julie and I have used ADSI on seven different occasions. The quality of the staff, the attention to detail and the overall quality of our relocations have been exceptional. Across the country or across the state!
Zero claims have been filed and our shipments have been on time (or ahead of time).
Ricky Bell is an ADSI driver who knows how to take care of his customers and is a consummate professional.
If I could rate ADSI higher than a five, I would. HIGHLY RECOMMENDED.
Reviewed by Fred Lund on 08/2015, courtesy of Google
ADS does an incredible job at finding quality professionals to represent their company. Adam Grayson is a great addition to their team and is already widely educated in all of the great products and services offered in the home and commercial security industry.
Reviewed by Amy Wilkie on 11/2015, courtesy of Google
I worked with ADS Security regarding several of our community pools and clubhouses. I had the pleasure of having Jenny as my representative. She was very pleasant and easy to work with.
When I asked for something or had any questions I always received a prompt response. The systems are very user friendly. The other staff members at ADS are also pleasant and helpful. I recommend ADS Security.
Reviewed by Stefanie on 05/2016, courtesy of Google
My decision to change from another home security provider to ADS Security was the best decision I have made. I travel with my job and have complete confidence and trust in my ADS Security for my home, especially since it has worked well for me on a few occasions!
Our local ADS Security has the most knowledgeable and helpful service techs and the our local ADS Security customer service team truly understands and practices the best customer service and care.
ADS Security is the best example of a large company that provides personal hometown care with employees that enjoy their jobs. I really like the blogs and news releases that ADS sends out too…..educational and entertaining!
Reviewed by Lynda Bartlett on 04/2016, courtesy of Google
Fast response when an alarm is tripped, excellent communication from the Sales and Customer Service Teams and the installers are prompt and very knowledgeable, attentive and patient.
I have been with ADS over 3 years and have homes in 2 states and have ADS at both homes. Cant beat the value to cost ratio. The equipment and installation prices are competitive and the monthly service fees are far less expensive than other alarm companies.
Reviewed by Rodney Cadorette on 08/2016, courtesy of Google
