Customer Reviews
Tim Wilson was prompt in coming out and helping us chose the best system for our home. Tim is knowledgeable and fair, we would recommended him to anyone. 10/10
Reviewed by Charles Nesmith on 03/2024, courtesy of Google
I have used Ace & A Heating & Air Conditioning for over 10 years. I fired the rest and hired the best. They have always been courteous, and professional. They have replaced both my heating and air conditioning units. Installation techs. very thorough and professional. Clean-up 5 stars. Office staff 5 stars and roses.
Reviewed by Martha Carter on 01/2024, courtesy of Google
Mark was excellent. On-time, and had the problem figured out within minutes. Had the part we needed on the truck so there was no waiting and had it installed within 5 minutes. No more sleeping downstairs on the couch for us. This isn’t our first great experience with Ace & A, that is why we don’t call anyone else, ever. Thanks for keeping up running friends. Stay cool.
Reviewed by Scott Day on 03/2022, courtesy of Google
I have used them for several years. The technicans are always on time, professional and pleasant to work with.I trust what they recommend
Reviewed by Miriam Herbers on 10/2022, courtesy of facebook.com
Our heater stopped in the middle of a winter storm and the lady called me and helped me fix the furnace over the phone. Wow.
Reviewed by Brenda Callahan on 02/2023, courtesy of Google
We have been with Ace & A for over 15 years and continue to have great service! Everyone at the office is friendly, helpful, and knowledgeable. We’ve liked all of our technicians over the years, but Fred, who has serviced our systems for the past handful of years, is absolutely wonderful! He’s very honest and knowledgable and so friendly at our appointments. We highly recommend Ace & A to anyone who needs service.
Reviewed by Denise Dolan on 03/2023, courtesy of Google
I called on Ace & A when our gas furnace broke down, on the weekend, of course. On the weekend, you leave a message on an answering machine. Within 30 minutes, they called back. Within an hour, a technician arrived and was diagnosing our heating system. A part was needed and could not be ordered from the supplier until Monday morning.
First thing Monday morning, I got a call back telling me the part had been ordered and was being delivered the same day. Before the end of the day, the technician came back with the part and installed it promptly and professionally. They also answered my many questions and were very professional.
Definitely going to use this company again.
Reviewed by Martin Blom on 03/2022, courtesy of Google
I have been an Ace &A customer for several years. They have been reliable with competitive pricing. They installed new heat pumps this year.
Reviewed by Scott Mitchell on 06/2022, courtesy of Google
When my A/C died on the middle of June, I was desperate. I didn’t have a go-to HVAC company so I went to Google, read reviews and decided to take a chance on Ace & A. Within a few days after that first call, the techs came out, confirmed that my unit was irreparable and replaced it. I also purchased a maintenance plan and get check ups twice a year. I am very pleased with the service overall.
Reviewed by Y. Baker on 06/2022, courtesy of Google
When we bought our current home, we signed up for Ace & A’s annual maintenance agreement on the recommendation of the previous owners and have had very positive experiences with them. We’ve had a couple of minor issues as well as the regular maintenance visits and they are always prompt, courteous, and explain things thoroughly. What I like best is I can email them if something comes up outside regular business hours that needs prompt attention but is not an emergency, and they respond very quickly and put me on the schedule for the next business day.
Reviewed by Ruth Krieger on 06/2022, courtesy of Google
I have been a customer for over 15 years. Ace & A has always had quality service and repair. I have 2 homes where I purchased a brand new HVAC system from Ace & A and have had it serviced by them ever since. I can always count on them to be there when and if I need them. Their prices are competitive and fair and their technicians are knowledgeable and courteous.
Reviewed by Michael A. on 06/2022, courtesy of Angi
The quote was clear and complete, and the communication and scheduling was prompt and efficient. The installer team showed up right on time, were courteous, organized, and professional, and accommodated some minor detail requests. I am quite satisfied with the completed work, and will continue to use Ace & A in the future.
Reviewed by Don K. on 06/2022, courtesy of Angi
After a lack of response from my home warranty service and their contracted HVAC service provider, Ace & A was a breath of fresh air! I was able to schedule a next day appointment. Dion was knowledgeable, efficient and extremely courteous. Ace and A is my new go-to for all of my HVAC needs.
Reviewed by Jennifer Iddings on 03/2019, courtesy of Google
Ace technician Germaine come out to look at our non-cooling ac within two hours of our call. He diagnosed the problem 100% accurately and we were able to solve the problem that afternoon with the assistance of our condo property guru! We are so grateful (and cool).
Reviewed by mary keller on 06/2018, courtesy of Google
The team at Ace & A has always been very responsive and helpful. I’ve been a maintenance plan customer for several years now and have always been impressed with the technicians. They show up on time, have good technical knowledge, and always give me straightforward advice.
Reviewed by Mark McManus on 01/2019, courtesy of Google
