Customer Reviews
I just have to give credit to the people who work here. They do not have an easy job. I have watched angry patrons just giving these front desk folks such a hard time. This company is simply a middle man and they do the best they can. I’m sure it’s not fun constantly being the bearer of bad news but I highly recommend remembering that there are human beings who are just simply doing their job. My car was stolen and recovered and towed to this lot and was kept safe and sound until I could acquire the proper paper work in order to have it released. They did exactly their job. People leaving low reviews should really consider the entire situation. These are good people just doing their job. A job someone’s gotta do!
Reviewed by Victoria Meyer on 02/2024, courtesy of Google
The attendant was informative, knowledgeable, friendly, and efficient. It was close to closing time but we managed to retrieve our vehicle quickly.
Reviewed by A Ron on 03/2023, courtesy of Google
The lady at the counter went way above and beyond to help us. We drove for almost 2 hours to find the car was completely totaled but she helped make the shock of it all a little more barrable. I just wish I’d gotten her name…
Reviewed by Deborah Stephens on 03/2023, courtesy of Google
Was able to get my car towed for service after AAA never showed up (tried to get my car towed for 2 days!!!). Fast and efficient service!
Reviewed by Jocelin H on 02/2024, courtesy of Google
We are from Florida and my husband quickly learned that the curbs in Atl bite back HARD. Every one we encountered has been BEYOND helpful! It’s a bit of a culture shock coming from a city where people are usually pretty rude and entitled. The police officer that came out was literally one of the nicest people I’ve ever met. Not only did he call the wrecker they have on contract, but he called a hotel, gave us a ride, and kept me from being too upset during the whole ordeal. Dex was our wrecker driver and he took super special care to not create any MORE damage than was already done, even knowing the risk that it likely would mess up some stuff while trying to get it on the flat bed. He was very hard working, kind and funny…and as a daughter of a tow truck company owner in Fl, talented AF. He got my car loaded safely and to the shop with no damage and we are finally back on the road. Thank you A towing, especially DEX, and ATL. You have been OUTSTANDING
Reviewed by Brandy Kelley on 02/2023, courtesy of Google
So my car slid into a ditch last year. It was still on one piece. Turned on and everything. Thing is, the ditch that it was in was so steep, one wrong move and the car would flip. These guys were called in by the officer on scene. It was decided my car needed more tow trucks to pull it out. The most notable thing of this process is that the tow company wasn’t liable for further damages of pulling my car out. After talking with a few of them, they agreed to pull it out as best they could without damaging it. It took 4 hours of concise movement and we eventually got it out. It’s not part of their job to care about damages but they were nice enough to take care of me knowing that the car was still intact. Thanks again fellas. You know who you are
Reviewed by Dylan Malec on 03/2023, courtesy of Google
Assume all these bad reviews are from people whose cars have been towed, but I can say with confidence I have had nothing but good experiences with A Tow. Their reception has been extremely kind and informative, their drivers who deal with I’m sure crazy things on the daily are extremely nice all things considered. I am very impressed by their professionalism in what has to be a very difficult customer interaction industry
Reviewed by anthony anastasi on 02/2024, courtesy of Google
They came out quickly within the time quoted, and the driver was extremely friendly and helpful. He even took the time to verify that there wasn’t something simple like jumping off the battery that could be done for my car before towing it.
Basically as great an experience as you can get while needing to get your car towed
Reviewed by Kate E. on 03/2019, courtesy of Yelp
I had a great experience with A-tow. Family member got in a wreck and the vehicle was towed here. I helped to get the vehicle released from them and to the shop. Their staff is very nice and made the process easy. They have a great website full of details on their procedures so nothing is a surprise.
Reviewed by Chris Lowndes on 01/2014, courtesy of Google
I had a great experience with A-tow. Family member got in a wreck and the vehicle was towed here. I helped to get the vehicle released from them and to the shop. Their staff is very nice and made the process easy. They have a great website full of details on their procedures so nothing is a surprise.
Reviewed by Chris L. on 12/2013, courtesy of Google