Customer Reviews
Ahh, yes! The dentist. First of all let’s admit two things- no one wants to go to the dentist. And secondly, we have all been the patient who came in for one thing, only to have to deal with another. I say that to say- the dentist is not the spa. You can and will wait. Because despite their best efforts there is at least a client a day who’s appointment is going to take up to twice as long as originally scheduled. Often times I am in and out. A few times I’ve had to come in unexpected. Thank goodness they were accommodating.
When looking for a dentist, look for someone who wants to invest in your total oral health. That is Midtown Dental.
Dr. Bryan Smith and the rest of the team have changed my relationship with my teeth. They taught me how to have better appointments by the maintenance I do at home. I trust the staff. Sabrina, my hygienist, is great.
Ask yourself, do you want a dental team who will partner with you, treat you like an individual and guide you towards wellness? Do you need whiter teeth for a special event? Do you need payment options? How about a staff who understands how to file your benefits and will give you a treatment plan so you know beforehand what you are expected to pay. Who also happens to have two locations ITP and is open on Saturdays. You know you need this dental practice. You know this is the place for you.
Reviewed by Lisa P. on 01/2019, courtesy of Yelp
The staff was very attentive and friendly. Everyone made sure I understood what my treatment was as and why the doctor diagnosed me the way they did. They were very thorough in making sure I understood how my insurance was covering me for my procedure and even gave helpful tips on how to manage costs. I will definitely be recommending them to my friends.
Reviewed by Briana B on 08/2018, courtesy of Google
I’m new to Atlanta and I didn’t have a dentist here yet. I needed 4 fillings done (I wanted it all done same day) and I don’t think I could’ve asked for a better experience. Dr. Suictt and his staff were so friendly and checked in throughout the whole procedure on how I was doing. Of course I was terrified about getting numb, but even that was made easy by Dr. Suictt. I would highly recommend them for any dental work you may need.
Reviewed by Hannah Rachelle on 06/2019, courtesy of Google
I have been with Downtown Dental for 3+ years now. I absolutely LOVE the customer service….very personable. The dentist and their assistant are wonderful…..they answer all my questions all the time clearly to my understanding. I am now finishing my crowns, but today when Dr. Suits completed my first 2 (of 5) i was beyond satisfied…grinned all the way home. As long as the service continues the wonderful way it is…they will always have me as a patient. From the greet when you walk in to the thank you at the end of your visit they are GREAT.
Thank you Downtown Dental
Reviewed by roni mitchell on 04/2019, courtesy of Google
Our entire family uses Midtown Dental for our dental care. We have been serviced by most of the clinicians and consistently have had excellent care and attention. Front desk staff is cordial and attentive every time. Scheduling is accommodating and location is ideal. Easy to get to, parking is ample, and Whole Foods is just next door. Highly recommend this practice.
Reviewed by Erica J. on 05/2018, courtesy of Yelp
I went to Dr. Smith at Midtown Dental after actually getting up and leaving, mid-crown, at another local franchise dentist…not mentioning any names (Radiant Smiles…) but the previous place was a nightmare of disorganization, incompetence, unfriendliness and unsanitary conditions.
Anyway, Dr. Smith could see me to fix the crown prep within 48 hours even though he had never seen me before. I wasn’t expecting much after my previous experience but was VERY pleasantly surprised to meet Dr. Smith and his staff. They were the epitome of modern dentistry and his friendly, confident demeanor really put me at ease in the chair. It was a very smooth experience from start to finish and I really felt taken good care of during my visit. I really liked that he made the permanent crown right there in the office so I didn’t have to wear a temporary for weeks while waiting for the permanent. Very convenient.
I highly recommend Midtown Dental Center. My Dentist was Dr. Bryan Smith and the Dental assistant was Clare.
Reviewed by Stephen R. on 03/2019, courtesy of Yelp
I usually don’t have good experiences with dentists but I’ve been going here for a year now and it’s always a breeze. The entire staff is always compassionate and accommodating. I had a surprise cavity, and they did my filling on the same day just because it was convenient for me. They don’t wind up giving me a huge list of unnecessary dental work either, just to rack up a huge bill, which I have definitely had happen in the past. Solid business with a pretty chill vibe.
Reviewed by Kara N. on 06/2019, courtesy of Yelp