Customer Reviews
We can truly say that Doc Savage crew is nothing less than exceptional. First let me give you little background, my husband and I needed a new HVAC system and we had no idea where or who to turn to but, we knew we had used them once before but it had been a while and if we were pleased with their service we would always keep the number for later use. We are ecstatic that we chose them again because, from the receptionist, salesperson, the installers/techicians and everyone involved all the way to the top were very polite, professional and knowledgeable. To name two individuals Chuck and Brandon we can truly say did an awesome job. You guys are the team others should try to emulate. Thank you Doc Savage and team you all deserve to be nominated for an award for THE BEST ALL AROUND TEAM. JOB WELL DONE!!
Reviewed by Sarah j thompson on 03/2024, courtesy of Google
I received outstanding maintenance from Doc Savage. Branden was very professional and arrived early. He took the time to explain the provided services he performed. He gave me a detailed analysis of AC unit and and necessary step to keep it operational.
Reviewed by Floyd Dunn on 03/2024, courtesy of Google
The technician was courteous and knowledgeable. I am confident that Doc Savage will do the job right.
Reviewed by Prolinium 7 on 03/2024, courtesy of Google
I had a new gas heating and cooling system installed outside of my house and I received the best service possible. It started with the initial call to the office. Speaking with Missy is delightful because she is pleasant, knowledgeable and very professional. My installation team lead by Joey Gill was outstanding. Joey never pressured or insisted, he allowed my wife and I the time necessary to make informed and financially sound decisions. He was always on time and professional. He always gave complete explanations and answers and he always asked if we had questions and he made sure that we understood. The installation team of Timmy, Caleb and Harmon arrived prior to the designated time which I truly appreciated and they were gentlemen. They informed me of their progress every step of the way and they made sure they covered their feet upon entering my residence. They worked diligently on the installation and completed the install in a more than reasonable time frame. The team was professional, knowledgeable and efficient. My system is performing as promised and I recommend Doc Savage heating and cooling without reservation.
Earl Kelton
Reviewed by Eral Kelton on 03/2024, courtesy of Google
I purchased a Trane HVAC System from Lowes two years ago and I have never in 22 years of living in Augusta had a better experience with any contractor. Their estimate was accurate, their workmanship flawless, the cleaned up the work area every night and considering the size and scope of the work performed I could not have asked for a better result.
I’ve retained them to perform annual servicing of my system and I would consider any other firm to service my Trane system. If you have trouble getting in touch with them, some companies are worth the extra effort, this is one such company.
Reviewed by Boyd Beal on 08/2013, courtesy of Google
Very happy with our experience working with Doc Savage. Our AC broke down in the middle of the summer and they replaced it quickly, explaining exactly what was wrong and what they were doing to fix it.
They continue to check in and make sure it’s still working well for us.
Reviewed by Scarlett F. on 07/2011, courtesy of Yelp
Always prompt and personnel very efficient and courteous.
Reviewed by Willie Wood on 06/2016, courtesy of Google
Brandon was highly knowledgeable and thoroughly answered our questions. I highly recommend this company.
Reviewed by Nikki Martin on 03/2024, courtesy of Google
