Customer Reviews
The Byrd technician arrived on time and was really courteous. He explained everything thoroughly and completed the necessary work efficiently. We really appreciated that unlike many other service people, he didn’t try to upsell or suggest service that wasn’t necessary.
Reviewed by Cindy Loughran on 02/2024, courtesy of Google
We replaced our older under-powered HVAC a few years back with a new 5-stage Carrier heat pump system through Bryd. We are so happy, both with the unit and the company. The folks at Bryd are competent, knowledgeable, extremely helpful, and very friendly.
The new system was a good price, and the intelligent thermostat really does make it perform at the optimum level. If you get a new Carrier heat pump, spend the extra for the smart thermostat, you’ll get the best performance.
The service people have been top notch, and very experienced. They’ve always responded quickly and helpfully any time we’ve had questions.
We really lucked out with finding the best system and the best company.
Reviewed by Shelley Powers on 01/2024, courtesy of Google
My wife noticed the A/C wasn’t cooling. I called Byrd during after hours and they recommended for me to wait for the following day unless I wanted to pay the after hour fees. I waited to the next day. The tech arrived on time, diagnosed my problem, and I got a call a few minutes after the left from Byrd trying to schedule my repair the following morning. That following morning the tech showed up on time, took about 4 hours to fix and my a/c is back up and running for hundreds less than other companies charge for the same work.
Thank you Byrd for your punctuality, professionalism, and for not ripping me off as others would have.
Reviewed by Mario Sanchez on 12/2023, courtesy of Google
We were freezing and now we are nice and toasty since Byrd installed our new Carrier Heat Pump! Brinson arrived the next day after I called. When I called, Katy was nice and professional on the phone. Soon after Brinson examined my Heat Pump he gave me a quote. I had 2 other quotes and he beat both of them and worked with me on no-interest financing. Howard, Hugo, Joe & Adrian installed our unit. They were professional and careful with our house. Also, they helped my husband raise our outside unit stand 2.5 feet so we would be in Code. Thanks to Byrd Heating & Air, we slept comfortably when the outside temperature was 26 degrees here on Tybee Island! I have already referred them to two friends, and will use them for future maintenance.
Reviewed by Jamie Jackson on 01/2024, courtesy of Google
Exceptional service! Came out to the house in a flash. The office staff is very knowledgeable, the lady I spoke with was friendly and troubleshooted the problem. The technician pulled up at my house. Introduced himself as Sam. He did a brief inspection of the thermostat. And proceeded to the unit outside. He was outside for about a 20 mins came back and told me what the deal was. In an hour we where cooling off! Before he left I asked him how long he had been with the company and he stated 22 years. I have dealt with all of the big name companies in savannah. And I must say Byrd heating and air conditioning is the best. From the initial call to the to the tech leaving was a great experience. Thank you Byrd heating and air conditioning. For being the best experience we r have had. We have found our permanent ac company.
Reviewed by Chris H. on 06/2015, courtesy of Yelp
Contrary to the older Google reviews, I had a terrific experience with Byrd. We swapped out two older units last year with new units, and I just replaced the two other older units this month. In both instances, Matthew Chance was a pleasure to deal with. He was professional, punctual, and made the whole process easy. Brandon and Travis, the installers, did a wonderful job with both the external and internal jobs. Highly recommend!
Reviewed by John G. on 12/2014, courtesy of Google
Matt was wonderful. He helped us get our a/c up and running on a 90 degree day. When we told him we were looking at getting a new a/c he gave us a reasonable estimate for a very reputable brand. We will defiantly call Byrd when we are ready to buy the new system. Thank you so much.
Reviewed by Lorianne B. on 12/2014, courtesy of Google
Great company to do business with. Sam and his son can’t be beat.
Reviewed by O C W. on 10/2015, courtesy of Google
Excellent service from the A/C installation people, professional and did the job without any issues, their quoted price was by far the best and they will go the extra mile to make sure everything is tip-top.
Reviewed by Andre P. on 08/2015, courtesy of Google